Welcome to Crawler Gaming Studio LLC, a mobile game development and publishing company dedicated to creating high-quality, entertaining, and engaging gaming experiences for players worldwide.
At Crawler Gaming Studio LLC, we value your privacy and are committed to protecting your personal information. We believe in transparency and responsible data handling practices.
This Privacy Policy applies to all games, mobile applications, and related services developed, published, or operated by Crawler Gaming Studio LLC across supported platforms, including Google Play and the Apple App Store.
This Privacy Policy explains what information may be collected, how it is used, when it may be shared, and the choices and rights available to you.
By accessing or using our games and services, you acknowledge that you have read this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or processing certain information.
If you have any questions about this Privacy Policy, please contact us at crawlergamingstudio@gmail.com.
1. Automatically Collected Information
When you access or play our games, certain information may be collected automatically by our applications or integrated third-party services.
Device Information
We may collect technical information about your device, including:
- Device manufacturer and model
- Operating system and version
- Device language and time zone
- IP address
- Device identifiers, where permitted
- Advertising identifiers, where available
- Network and connectivity information
Usage and Gameplay Information
We may collect information about how you interact with our games, including:
- Gameplay sessions and activity
- Game progress and achievements
- In-game actions and preferences
- Session duration and frequency
- Application performance information
- Crash reports, diagnostic data, and technical errors
This information helps us understand how our games perform, identify technical issues, and improve the overall gaming experience.
2. User-Provided Information
Certain features of our games or services may allow you to provide information voluntarily.
Account Information
If a game offers account registration or profile functionality, we may collect information such as your username, email address, profile details, or other information necessary to provide the requested features.
Customer Support and Communication
When you contact us for assistance, report a problem, or provide feedback, we may collect your email address, name, and any information included in your message.
We use this information to respond to your enquiries, provide technical support, resolve issues, and improve our services.
3. In-App Purchases
Some of our games may offer optional in-app purchases, subscriptions, virtual items, or premium features.
Purchases are processed through authorized third-party platforms, such as Google Play or the Apple App Store.
We do not directly collect or store complete payment card details. Payment processing is handled by the relevant platform in accordance with its own terms and privacy practices.
We may receive limited purchase-related information, such as transaction status, purchase identifiers, and purchased item details, where necessary to verify transactions, deliver purchased content, or provide customer support.
For assistance with purchases or subscriptions, please visit:
- Google Play Support: https://support.google.com/googleplay/
- Apple Support: https://support.apple.com/
4. Ad-Free Options
Certain games published by Crawler Gaming Studio LLC may offer an optional Ad-Free purchase.
Where available, this feature is designed to remove specific advertisements, such as banner and interstitial ads, from the gameplay experience.
Depending on the particular game, optional rewarded advertisements may remain available. These advertisements allow players to voluntarily watch videos in exchange for in-game rewards or benefits.
The specific functionality and limitations of any Ad-Free purchase will be described within the relevant game.
5. How We Use Your Information
We may use collected information for the following purposes:
Game Operation and Performance
To operate, maintain, optimise, and improve our games, ensuring a smooth and enjoyable experience.
Personalisation
To customise certain game features, content, and advertisements where permitted by applicable law and your privacy choices.
Analytics and Improvement
To analyse gameplay trends, understand player engagement, identify technical problems, and improve game performance.
Advertising and Monetization
To display advertisements, measure advertising performance, prevent advertising fraud, and support the operation of our free-to-play games.
Customer Support
To respond to enquiries, investigate reported issues, and provide assistance.
Security and Fraud Prevention
To identify suspicious activity, prevent misuse, and protect our games, users, and services.
Legal Compliance
To comply with applicable laws, regulations, legal obligations, and legitimate requests from relevant authorities.
6. Advertising and Device Information
Our games may include advertising services provided by third-party advertising networks and mediation platforms.
These partners may collect or process certain information to deliver advertisements, measure advertising effectiveness, and prevent fraudulent activity.
Depending on the game, platform, device permissions, and applicable privacy settings, this information may include:
- Device manufacturer, model, and operating system
- Advertising identifiers, such as Google Advertising ID or Apple IDFA
- IP address and approximate location derived from network information
- Device language and time zone
- Advertisement views, clicks, and interactions
- Application usage and advertising performance data
- Technical information used for ad delivery and fraud prevention
Advertising partners may use this information to provide personalized or non-personalized advertisements, subject to applicable laws, platform requirements, and user choices.
Where required, we or our advertising partners will request appropriate consent before using information for personalized advertising.
Users may be able to manage advertising preferences through their device settings or applicable consent management options.
We do not intentionally collect precise GPS location information for advertising unless a particular application clearly discloses this activity and obtains any required permissions or consent.
7. Information Sharing and Disclosure
We may share certain information with third parties when reasonably necessary to operate, maintain, and improve our games and services.
Service Providers
We may work with trusted third-party providers that support our operations, including:
- Advertising and monetization providers
- Analytics and attribution platforms
- Cloud hosting and infrastructure providers
- Technical support services
- Fraud prevention and security providers
These providers may process information in accordance with their respective privacy policies and applicable contractual or legal requirements.
Legal Requirements
We may disclose information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, or lawful government requests.
Protection of Rights and Safety
Information may be disclosed when necessary to investigate fraud, prevent security threats, enforce applicable terms, or protect the rights, property, and safety of our company, users, and others.
With Your Consent
We may share information for additional purposes when you have provided the consent required by applicable law.
8. Data Security
Crawler Gaming Studio LLC recognizes the importance of protecting user information.
We take reasonable technical and organizational measures designed to safeguard personal information against unauthorized access, accidental loss, alteration, disclosure, or misuse.
Where appropriate, these measures may include access restrictions, secure communication methods, and other recognized security practices.
However, no method of electronic transmission, internet communication, or data storage can be guaranteed to be completely secure.
Although we take reasonable precautions, we cannot guarantee absolute protection against every possible security risk.
9. Data Retention and Deletion
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including operating our games, providing support, maintaining security, and meeting applicable legal obligations.
Retention periods may vary depending on the type of information, its purpose, and the requirements of relevant third-party services.
Users may contact us to request the deletion of personal information held by Crawler Gaming Studio LLC.
Data Deletion Requests
To request the deletion of your personal information, please email:
Include sufficient information to help us identify the relevant game or account and process your request.
We will review and respond to requests in accordance with applicable privacy laws and any relevant legal retention obligations.
Some information may need to be retained where legally required or reasonably necessary for security, fraud prevention, or dispute resolution.
Information held independently by third-party providers may also be subject to their respective retention and deletion policies.
If a game supports account creation, applicable account deletion options will be provided in accordance with relevant platform requirements.
10. Your Privacy Rights
Depending on your location and applicable privacy legislation, you may have certain rights concerning your personal information.
These may include:
Right of Access
You may request information about personal data we hold concerning you.
Right to Correction
You may request the correction of inaccurate or incomplete information.
Right to Deletion
You may request the deletion of personal information, subject to applicable legal requirements.
Right to Object
You may object to certain processing activities where permitted by law.
Right to Withdraw Consent
Where information is processed on the basis of your consent, you may withdraw that consent, subject to applicable legal requirements.
Advertising Preferences
You may manage certain advertising preferences through available device settings or privacy controls.
To exercise applicable privacy rights, please contact crawlergamingstudio@gmail.com.
We will review requests and respond as required by applicable law.
11. Children's Privacy
Crawler Gaming Studio LLC takes children's privacy seriously and is committed to complying with applicable children's privacy and online safety regulations.
We do not knowingly collect personal information directly from children under the age of 13 without appropriate authorization or another valid legal basis where required.
Some technical information may be processed by integrated third-party services, depending on the game and its intended audience. Where our games are directed towards children or include children within their target audience, we aim to apply the relevant platform requirements and legal protections.
We do not knowingly use children's personal information for advertising practices prohibited by applicable law or platform policies.
If we become aware that personal information from a child has been collected or processed in violation of applicable requirements, we will take appropriate steps to address the matter, including deleting the information where necessary.
Parents or legal guardians who believe their child has provided personal information without appropriate authorization may contact us at:
12. User Acquisition Partners
Crawler Gaming Studio LLC may work with third-party advertising and user acquisition platforms to promote our games, measure marketing campaign effectiveness, and understand how players discover our applications.
Depending on the game and marketing activities, these services may include the following providers.
Their respective privacy information is available below:
- Adjust: https://www.adjust.com/terms/privacy-policy/
- Google: https://policies.google.com/privacy
- Apple Search Ads: https://www.apple.com/legal/privacy/
- AppsFlyer: https://www.appsflyer.com/legal/services-privacy-policy/
- Facebook (Meta): https://www.facebook.com/privacy/policy/
- Moloco: https://www.moloco.com/privacy-policy
- Snapchat: https://values.snap.com/privacy/privacy-policy
- SplitMetrics: https://splitmetrics.com/privacy-policy/
- TikTok: https://www.tiktok.com/legal/page/row/privacy-policy/en
- Unity Ads: https://unity.com/legal/privacy-policy
- Vungle (Liftoff): https://liftoff.io/privacy-policy/
- Mintegral: https://www.mintegral.com/en/privacy/
These partners may process advertising identifiers, attribution information, campaign engagement data, and other permitted information in accordance with applicable laws and their respective privacy policies.
13. Advertising Partners
To support our free-to-play games and deliver advertising services, Crawler Gaming Studio LLC may integrate third-party advertising networks, mediation platforms, and advertising technology providers.
Depending on the game and its configuration, advertising partners may include:
- Ad4Game (A4G): https://a4g.com/
- AdColony (Digital Turbine): https://www.digitalturbine.com/
- AdInPlay: https://adinplay.com/
- adjoe: https://adjoe.io/
- Adverty: https://adverty.com/
- Anzu: https://www.anzu.io/
- AppLovin: https://www.applovin.com/privacy/
- BidMachine: https://bidmachine.io/
- Bidstack: https://www.bidstack.com/
- Digital Turbine (Fyber): https://www.digitalturbine.com/
- Frameplay: https://www.frameplay.gg/
- Google AdMob: https://policies.google.com/privacy
- iion (AdSparc): https://www.iion.io/
- InMobi: https://advertising.inmobi.com/privacy-policy/
- Meta Audience Network: https://www.facebook.com/privacy/policy/
- ReklamUP: https://reklamup.com/
- Tapjoy: https://dev.tapjoy.com/
- TapResearch: https://www.tapresearch.com/
- Unity Ads: https://unity.com/legal/privacy-policy
- Vungle (Liftoff): https://liftoff.io/privacy-policy/
- Nimbus: https://www.adsbynimbus.com/
- AppBroda: https://www.appbroda.com/
- Gadsme: https://www.gadsme.com/
- Venatus: https://www.venatus.com/
- Mintegral: https://www.mintegral.com/en/privacy/
- TopOn (Advertising Mediation Platform): https://help.toponad.net/docs/Privacy-Policy
These partners may collect and process information necessary for advertisement delivery, measurement, optimization, fraud detection, and related advertising activities.
The availability and use of individual advertising partners may vary between our games and platforms.
Users are encouraged to review the applicable privacy policies of these providers to understand their individual data processing practices.
14. Analytics Partners
We may use third-party analytics and attribution services to understand game performance, identify technical issues, improve player experiences, and assess marketing effectiveness.
Depending on the particular game, these services may include:
- GameAnalytics: https://gameanalytics.com/privacy/
- AppMetrica: https://appmetrica.yandex.com/
- Firebase Analytics: https://firebase.google.com/support/privacy
- Adjust: https://www.adjust.com/terms/privacy-policy/
- AppsFlyer: https://www.appsflyer.com/legal/services-privacy-policy/
- Unity Analytics: https://unity.com/legal/privacy-policy
- Facebook Analytics (Meta): https://www.facebook.com/privacy/policy/
These services may process gameplay information, technical diagnostics, device information, advertising identifiers, application events, and other relevant analytics data where permitted.
Data collection and processing practices may vary according to the particular service, its configuration, and applicable privacy requirements.
15. Third-Party Services and External Links
Our games may contain advertising content, links, integrations, or other features provided by third-party services.
These third parties may operate independently and maintain their own privacy policies, terms of service, and data handling procedures.
Crawler Gaming Studio LLC does not directly control the privacy practices of independent third-party websites or services.
We encourage users to review the privacy policies of third-party services before providing personal information or interacting with their features.
16. International Data Processing
Our games may be available to players in different countries and regions.
Depending on the services used, information may be processed or stored in countries other than the country where a user resides.
Different jurisdictions may have different privacy and data protection requirements.
Where required by applicable law, we will take appropriate measures to protect personal information transferred internationally.
17. Changes to This Privacy Policy
Crawler Gaming Studio LLC may update this Privacy Policy periodically to reflect changes in our services, technologies, third-party integrations, business practices, or applicable legal requirements.
When updates are made, we will revise the effective date displayed at the beginning of this Privacy Policy.
Where appropriate or legally required, we may provide additional notice of significant changes through our games, official website, or other suitable communication channels.
We encourage users to review this Privacy Policy periodically to remain informed about how their information is handled.
18. Contact Us
If you have any questions, concerns, suggestions, or requests regarding this Privacy Policy or the processing of personal information, please contact us.
Company Name: Crawler Gaming Studio LLC
Email: crawlergamingstudio@gmail.com
We value your trust and are committed to maintaining a transparent, responsible, and privacy-conscious gaming environment.
Crawler Gaming Studio LLC
Creating engaging gaming experiences while respecting player privacy.